Terms of Use

1. Agreement

CampaignAI (the “service”) is operated by Campaign AI Inc. (“we”, “us”). By creating an account or using the service, you agree to these terms. If you use it for a business or for clients, you confirm you may accept these terms for them. If you do not agree, do not use the service.

2. The service

CampaignAI helps you create posts, videos and designs with AI, publish them to your connected accounts, collect the people who respond in Contacts, and reply to them by text, call or email. Features may change as we improve the service.

3. Who can use it

You must be at least 18 years old and able to enter into a contract where you live.

4. Your account

Give accurate information and keep it up to date, including your business name and mailing address.
Keep your sign-in secure. You are responsible for what happens in your account.
Tell us right away about any unauthorized use at security@campaignai.ca.

5. Credits and payment

You buy credits in advance and spend them on paid actions. The cost of each action is shown before it runs.
Credits do not expire and cannot be transferred to another account.
Prices are in Canadian dollars (CAD) unless stated otherwise, plus applicable taxes.
Payments are processed by our payment processor; we never store your card number.
A step that fails is not charged. Retrying a failed step never charges twice.
Unused credits may be refunded within 30 days of purchase: write to support@campaignai.ca.
We will give at least 30 days’ notice before changing credit prices.

6. Your content

You keep ownership of what you upload and create. We do not claim ownership of it.
You give us a limited licence to store, process and display your content only to provide the service to you.
You confirm you have the right to use everything you upload (images, logos, music, people’s likeness).
You are responsible for making sure your content and ads are lawful, truthful and not misleading.

7. Texts, calls and emails to your contacts

You may only message people who gave consent that is valid under Canada’s Anti-Spam Legislation (CASL) and other applicable laws. You are responsible for that consent and for the evidence of it.
Never upload bought, rented or scraped lists. Never record consent you do not have.
Every commercial message must identify you and include a working way to unsubscribe. CampaignAI adds your business name, mailing address and an unsubscribe link to emails, and your business name and “Reply STOP to opt out.” to the first promotional text of each conversation. Do not remove or hide them.
CampaignAI blocks messages to people without consent on file and honours STOP and unsubscribe requests immediately; you may not work around these protections.
Our SMS Terms apply to every text sent through CampaignAI, and you must follow mobile carriers’ rules for business texting.

8. Acceptable use

You may not use CampaignAI to:

create or send anything illegal, hateful, harassing, defamatory, sexually explicit or harmful;
create deceptive or fraudulent ads, fake reviews, or false claims about health, money or results;
impersonate a person or organization, or use someone’s likeness or voice without permission;
create any content involving minors in an inappropriate context;
infringe anyone’s copyright, trademark or other rights;
send spam, malware or phishing;
get around our security, limits or consent checks, or scrape the service;
resell the service without our written permission.

We may remove content or suspend accounts that break these rules.

9. AI-made content

AI can make mistakes. Review everything before you publish or send it.
We do not guarantee that AI-made content is accurate, original or fit for a particular purpose.
Content made by AI may resemble other content. We give no warranty about its copyright status.

We post to your connected accounts only when you ask us to, now or on a schedule.
You must follow each platform’s own rules. We are not responsible if a platform rejects or removes a post.
You can disconnect an account at any time.

11. Privacy

Our Privacy Policy explains how we handle personal information and is part of these terms.

12. Our intellectual property

CampaignAI, its logo and the service belong to Campaign AI Inc. You may not copy, modify or reverse engineer the service.

13. Availability

We work to keep CampaignAI available but cannot promise it will never be interrupted. We may carry out maintenance, ideally with notice.

14. Limitation of liability

To the extent the law allows:

our total liability to you is limited to the amount you paid us in the 12 months before the claim;
we are not liable for indirect or consequential losses, lost profits, lost data or business interruption.

Nothing in these terms limits rights you have under consumer protection laws that cannot be waived.

15. Indemnity

You agree to cover Campaign AI Inc. and its people for claims, damages and costs (including reasonable legal fees) that come from your content, your messages, or your breach of these terms or of the law.

16. Ending your use

You can close your account at any time by writing to support@campaignai.ca.
We may suspend or close accounts that break these terms.
After an account is closed, its content and contacts are deleted within 90 days (see the Privacy Policy).

17. Governing law

These terms are governed by the laws of the Province of British Columbia and the federal laws of Canada that apply there, and disputes go to the courts of British Columbia — unless the law where you live gives you the right to go to your local courts.

18. Changes to these terms

We will post changes here with a new date and give account holders at least 30 days’ notice of important changes by email or in the app. Using the service after that means you accept the new terms.

19. Contact

Company: Campaign AI Inc., Canada
Legal: legal@campaignai.ca
Help: support@campaignai.ca